Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email or Message you to notify that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card, Bank Account, Easypaisa account, Jazzcash account or original method of payment, within 3-5 days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact us through our facebook page or whatsapp.
If you’ve done all of this and you still have not received your refund yet, please contact us at thewomenwears@gmail.com.
Daily Dels items (if applicable)
Unfortunately items on Daily Deals cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective, damaged or not same as shown in the image. If you need to exchange it for the same item, send us an email at thewomenwears@gmail.com
Call/Sms or WhatsApp at +92 333 5964835
then send your item to: The Women Wears, Road D, Abubakar Block, Phase 8, Bahria Town, Islamabad 44000, Pakistan.
Gifts
If the item was sold as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: The Women Wears, Road D, Abubakar Block, Phase 8, Bahria Town, Islamabad 44000, Pakistan.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over Rs.300, you should consider using a trackable shipping service otherwise don’t guarantee that we will receive your returned item.
